Data Privacy Notice

Last Updated: 30/06/2024

Introduction

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Notice explains our data practices for our data analytics platform and website.

Information We Collect

Data You Provide Directly

Account Information: Name, email address, password, and profile details when you create an account
Analytics Data: Datasets, files, and data you upload or input into our platform for analysis
Communication Data: Messages sent through contact forms, support tickets, or direct communications
Payment Information: Billing details and payment method information (processed securely through third-party payment processors)

Data We Collect Automatically

Usage Analytics: How you interact with our platform, features used, time spent, and navigation patterns
Technical Information: IP address, browser type, device information, operating system, and connection details
Performance Data: Error logs, loading times, and system performance metrics
Cookies and Tracking: Information collected through cookies and similar technologies (see Cookie Policy below)

Data from Third Parties

Integration Data: Information from connected services and APIs you authorize us to access
Authentication Data: Profile information from social login providers if you choose to sign in through them

How We Use Your Information

We use your personal information to:

Core Service Delivery

Provide, operate, and maintain our data analytics platform
Process and analyze your datasets according to your instructions
Generate visualizations, reports, and insights from your data
Enable data sharing and collaboration features you choose to use

Account Management

Create and manage your user account
Authenticate your identity and secure your account
Process payments and manage billing
Provide customer support and respond to inquiries

Platform Improvement

Analyze usage patterns to improve our services and user experience
Develop new features and functionality
Conduct research and analytics on service performance
Test and optimize platform performance

Legal and Business Operations

Comply with legal obligations and respond to lawful requests
Protect against fraud, abuse, and security threats
Enforce our Terms of Service
Facilitate business transactions if applicable

Data Processing and Analytics

Your Uploaded Data

Ownership: You retain full ownership of all data you upload to our platform
Processing: We process your data solely to provide the analytics services you request
Access: Our systems access your data only as necessary to perform requested analyses
Storage: Your data is stored securely and encrypted both in transit and at rest

Derived Insights

Generated Analytics: Insights, visualizations, and results generated from your data belong to you
Aggregated Data: We may create anonymized, aggregated statistics about platform usage that cannot identify individual users or their specific datasets

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in these limited circumstances:

With Your Consent

When you explicitly authorize us to share data with third parties
When you use collaboration features to share analyses with others
When you publish or export results to external platforms

Service Providers

Cloud infrastructure providers for secure data hosting
Payment processors for billing and subscription management
Analytics and monitoring services for platform optimization
Customer support tools for service delivery

Legal Requirements

To comply with applicable laws, regulations, or legal processes
To respond to lawful requests from government authorities
To protect our rights, property, or safety, or that of our users
In connection with business transfers or acquisitions

Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

End-to-end encryption for data in transit and at rest
Multi-factor authentication options for account access
Regular security audits and penetration testing
Automated backup and disaster recovery systems

Access Controls

Role-based access controls for our personnel
Regular access reviews and principle of least privilege
Secure development practices and code reviews
Employee security training and background checks

Compliance Standards

SOC 2 Type II compliance for security controls
Regular third-party security assessments
Incident response procedures and breach notification protocols

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information
Download your data in a portable format
Request copies of data processing records

Correction and Deletion

Correct inaccurate or incomplete personal information
Delete your account and associated personal data
Request deletion of specific data elements

Processing Controls

Object to certain types of data processing
Restrict processing of your personal information
Withdraw consent where processing is based on consent

Communication Preferences

Opt out of marketing communications
Choose notification preferences
Manage email subscription settings

To exercise these rights, contact us at [privacy@yourcompany.com] or use the privacy controls in your account settings.

Data Retention

We retain your information for as long as necessary to provide our services and fulfill legal obligations:

Account Data: Retained while your account is active and for up to 90 days after deletion
Uploaded Analytics Data: Retained according to your settings, with option for immediate deletion
Usage Logs: Retained for up to 2 years for security and service improvement purposes
Financial Records: Retained as required by applicable accounting and tax laws

International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred internationally. We ensure adequate protection through:

Standard Contractual Clauses approved by relevant authorities
Adequacy decisions from applicable regulators
Other lawful transfer mechanisms as required

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain user sessions and authentication
Remember user preferences and settings
Analyze platform usage and performance
Provide personalized experiences

You can manage cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.

Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. We will:

Post the updated notice on our website
Notify you of material changes via email or platform notifications
Update the "Last Updated" date at the top of this notice

Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Notice.

Contact Us

If you have questions about this Privacy Notice or our data practices, please contact us:

Privacy Team

Email: privacy@statbricks.com

Address: Cresent Business Centre, 6th Floor, Parklands, Nairobi

Phone: +254 717 193 014

Email: dpo@statbricks.com

This Privacy Notice is effective as of 30/06/2024 and applies to all users of our data analytics platform and website.